Transcribers - National/ Home Based Vacancy In Ocado Group

Hiring Organization / Company: Ocado Group
Basic Salary: To Be Discussed
Employement Type: Full-Time

Job Details:

As a transcriber you will provide transcription support to the People Partners and People Advisors on a day to day basis. You will be accountable for creating written versions of audio or video recordings, meetings, and conversations.

This job involves listening to audio and translating it into long-form text, reviewing drafts of written transcriptions, and liaising with the people team and managers to make sure they're happy with the final documents.

You will be home based. You will usually work during regular business hours however hours can be flexible to fit around your lifestyle.

This job is well suited to people who are detail oriented, have excellent writing and listening skills, and can communicate well with stakeholders, both verbally and over email.

You will have the ability to manage a number of tasks at the same time, work well under pressure and prioritise work appropriately. The ability to demonstrate the Ocado values and develop new ways of working where appropriate is essential.

Please note:

  • We have 3, 6 months fixed term contracts available.
  • All positions are home based
  • A wide range of working patterns are available and part time working will be considered, such as afternoon and evening shifts only.

We will ask on application, if you are looking for full time, part time, what hours you can work and whether you can support any evening and weekend shifts.

What will you be doing?

  • You will listen to recorded dictations to interpret and transcribe them, translating any industry-specific jargon into long-form text, such as medical terminology or legal terms.
  • A key part of this job is to spot any inaccuracies and errors, and to add in missing information within the final report.
  • Once the work is complete, transcribers send it to the people team/manager for their review. If they have any edits, transcribers will carry out the additional work for final approval.
  • A key part of this role is to follow confidentiality guidelines.
  • Liaise with the ER team to ensure prioritisation of tasks
  • Ensure the people dashboard / KPI report is updated
  • Manage all notes taken adding to electronic files, ensuring compliance with Data Protection and GDPR regulations

About you

  • Good Listening skills – you need to listen carefully to audio recordings and interpret them appropriately
  • Time management – you must work quickly but efficiently, keeping tight deadlines, multitask and manage your time effectively
  • Discretion – you will be transcribing confidential audio, therefore a professional and discreet manner is essential.
  • Computer skills – word-processing software and audio players are tools that are regularly used along with google, so applicants for this role will need to be comfortable using computers and different types of programs
  • Typing speed of at least 80+ words per minute
  • Detail oriented – you will need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
  • Writing skills – in order to create accurate transcripts, you will need to have a good understanding of the English language and grammar

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

For more reasons to apply, please visit: Working at Ocado Group, Diversity & Inclusion at Ocado Group, Core Pillars

About Ocado Group

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we're a FTSE 100 business developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we're looking for the brightest talents to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.


Ocado employee experience is very important to us. All Ocado employees are offered a benefits package of - 25 days holiday, 15% discount on your weekly ocado shop, pension, share options, discounts on gym memberships and family friendly offers.

Job Location Information:
City: Hatfield
State: Eng
Country: Gb
Location: Hatfield
Job Listing No# : 311636

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