Hiring Organization / Company: Larkmead Veterinary Group
Basic Salary: To Be Discussed
Employement Type: Full-Time
We are looking to employ a receptionist to join our friendly team.
This role require experience with client care or customer facing. These are full-time posts that would suit someone who puts the client at the heart of their role, not necessarily currently in the veterinary world but definitely in a busy, service focused environment. Full training on our systems will be given to the successful candidates. The right candidates will be expected to use their own initiative, have a full driving licence and be available to work across all of our branches in South Oxfordshire. This role is full time with 1 in 4 shifts on the weekend rota (a Saturday or Sunday).
Key Task List:
The job holder will do all tasks within their level of skill and ability. The main tasks for this job are;
· To provide a friendly, efficient and caring service to clients and their animals.
· To answer the telephone and take accurate messages.
· To deal with clients at reception or on the telephone.
· Be able to enter computer data accurately and appropriately.
· To handle payments and cash up in line with practice protocol.
· To assist with the cleaning and tidying of the waiting room, reception area, consulting rooms and pharmacy.
· To liaising with reception, nursing and veterinary staff.
· To stock shelves with food and pet products.
· To participate in training and development activities as required.
· To attend team and practice meetings as required.
· To follow correct policies, protocols and procedures.
· To be efficient, courteous and polite.
· To be concerned and helpful to colleagues, clients and their animals, under all conditions.
· To be keen, enthusiastic and willing to learn and an honest and reliable team member.
· To uphold the Larkmead Values.
This is not an exhaustive list and is subject to review on a regular basis.
Larkmead Veterinary Group is a happy practice, with a good working relationship between all staff and welcomes like-minded personnel.
- 20 days holiday plus UK Bank Holidays
- Auto enrolment into our company pension scheme with 3% employer contribution
- Veterinary care staff discount package
- Onsite parking
Job Types: Full-time, Permanent
Salary: £1.00-£2.00 per hour
- 8 hour shift
Job Location Information:
Location: Didcot Ox11
Date Posted: 2021-05-04
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