Hiring Organization / Company: Sykes Cottages
Basic Salary: To Be Discussed
Employement Type: Full-Time
Job Title: Property Recruitment Team Manager
Location: Chester Head Office - One City Place
Department: Property Recruitment Department
Who we are
Sykes Holiday Cottages is one of the UK’s largest independent holiday letting agency; a successful travel business with strong year-over-year growth and ambitious plans for 2021 and beyond. Offering more than 17,000 holiday homes across the UK, Ireland and New Zealand, we are immensely proud to say we took over 1 million customers on holiday last year alone and show no signs of slowing down on our next ambitious goals.
Despite our success, our people and culture are what sets us apart from other businesses and has helped us earn our title as one of the Sunday Times’ Best Companies to Work For for two years consecutive years.
Our unique culture is something we strive to retain and is ingrained heavily in each and every one of our employees from day one of their Sykes journey. One of our strongest areas of focus remains in instilling our five Company Values into every aspect of our business which despite our rapid growth, still stays at the heart of everything we do. By Achieving Together, Communicating Honestly, Growing and Learning, Earning Trust and Driving Innovation and Change, we have been able to remain true to our original ethos set out 27 years ago and ensuring we stay true to our Customers, Owners and Colleagues alike.
We ensure we don’t simply pay lip-service to our Company Values and drive increasing attention into developing our strong company culture. Whether this be through our Cultural Orientations, Personal Development of each of our employees, our impressive list of L&D Workshops or our sheer investment into employee wellbeing, our company culture is cemented within our identity and ensures we remain an employer of choice year on year.
What you will be doing
We understand that in order to thrive and continue our fast paced expansion, it is essential that we keep growing our Portfolio of cottage rental properties, and our Property Recruitment Team sit right at the forefront of this project.
As our latest Team Manager, you will be joining our wider Property Recruitment Department, fondly heralded as the ‘engine room’ of Sykes Cottages. One of the longest standing departments in the business, our Property Recruitment Team have stood the test of time, year on year growing their ranks and exceeding their ambitious sales targets to become one of our largest teams at Sykes Cottages.
You will sit within a crucial role in our fast paced team, responsible for managing, mentoring and coaching our team of Property Experts to ensure our department exceeds targets.
As our newest Team Manager, you will be responsible for all aspects of your team including delivering 1-2-1’s to ensure the team is aware of KPI’s, quality measurement and workload expectations as well as distributing leads fairly across the team. You will also be accountable for ensuring your team deliver outstanding customer service and quality, through test and learn initiatives, consistent communication with your team and others and creating a seamless journey for new owners. This role will also include collaboration with our Field Based and Revenue Management departments to share knowledge, research and competitor data to drive success.
The Property Recruitment Team Manager must have a credible knowledge of managing people, driving change and have a proven track record in improving results alongside delivering outstanding customer service and quality. Ideally the ideal candidate will have held a senior or managerial position within teams, preferably within the travel or leisure sector. We are looking for a candidate who is meticulous in their attention to detail with a strong commercial acumen.
This is a full-time, permanent role within an expanding team dedicated to providing high-quality, industry-leading solutions to facilitate the growth ambitions of the business.
As our newest Team Manager you will have the following key skills:
- Previous team leading/management experience
- Proven track record in driving results
- Change management experience
- Proven track record in coaching and motivating
- Excellent time management skills
- Ability to recognise problems and areas for improvement
- Strong communication skills
- Commercial acumen and awareness
- Data analysis and data interrogation experience
- Knowledge of HR policies, practices and procedures
- Negotiation experience
You will be accountable for the following:
- Accountability for team performance
- Ensuring shifts are suitably covered to ensure productivity and efficiency
- Understanding of all organisations products, services, procedures and guidelines
- Conduct regular reviewed will staff performance and manage under performance
- Feedback to relevant department on improvements based on staff/customer feedback
- Ensure a safe and harmonious working environment
- Motivate and support team members to achieve
- Mentor teams
- Drive performance and improvements
- To work alongside the Senior Management teams within and outside of the Property Recruitment department of Sykes Cottages to deliver outstanding results
- To positively drive change, to motivate and inspire team members.
- To create an environment orientated to trust, open communication, creative thinking and working collaboratively
Please note: Whilst our offices are closed due to the latest government restrictions, this position will be office based when normality resumes. Applicants should be available to work solely from our Chester head office.
Job Types: Full-time, Permanent
Salary: £20,000.00-£25,000.00 per year
- Temporarily due to COVID-19
Job Location Information:
Location: Chester Ch1
Share this job on:
Top 10 Tips When Finding a Job
If that you are not kidding about looking for Jobs, you are going to agree that it is without doubt one of the toughest jobs at the moment. In most cases, you’re going to haven’t any clue where or what to search for within the job market. The great factor is that you are not on your own. There are a number of people out there who are jobless like you. Discovering a job even in a business center can also be easy if you realize the place to start. Before you start your job looking procedure, here are tips that can assist you to find your dream job.
1. Job Centers
Job firms are an improbable and frequently lost sight of hots pot for finding Jobs. Job firms frequently supply vital training, belongings, and techniques for job seekers. These corporations can also be in particular useful for young job seekers or those with little working revel in. A easy Internet test for job firms for your areashould uncover where and the right way to get to them.
2. Temporal agencies
Many firms make a choice to have their positions dispatched via temporal agencies. The tip goal for that may be to economize on representative benefits like healthcare. Temporally agencies likewise provide firms the way in which of screening applicants. Employment products and services can regularly be a faster and not more daunting job than discovering direct employment. An employment company would possibly likewise become into a long-lasting job for the individuals who perform well during their working.
3. Free job look services
It is a waste of money when cash is now tight in the first place. In fact, the cash you pay for job finding web sites is imposed deductible if you are on a job. It is smarter to use the money to pay for bills.
4. Look at the nearby school
When finding a job, never forget your school. Some schools additionally have coordinate contract positions, so check with them can be useful in finding a new career. If you talk with your teachers, they will be on the lookout for positions that match your training and experience. Some schools may need you to go to their offices for an informal interview. Here you can step through an examination on their PC. You’ll talk with a recruiter to examine exactly what you want.
Newspapers are often an overlooked apparatus for finding Jobs. Smaller businesses still use newspapers as their method when looking for Job applicants. Most newspapers will have their job listings online too. Some may ask the companies to have the listings online. There could be listings in the paper that don’t appear online.
6. Foot hunts
If that you are tired by ineffective attempts at finding a job using one of the above methods, getting out and looking for employers will yield better results. Showing up in person often demonstrates determination and initiative that most employers will find alluring in a potential representative.
7. Online Forums
Joining online forums is another good way of finding your new job. Here you will get companies that are ready to hire you and work with you. Make sure that you join as many online job finding as possible. Ensure that you describe your profile well so that your employers can know who you are.
8. Look at corporate websites
Most corporate websites are good places that can give a job. Look for websites and companies which you would love work with. On the careers page find out if there an open vacancy which matches your expertise. You can also send an email to the HR and ask for consideration.
9. Ask friends
Friends are the best at finding jobs. Before you go out, call all your friends and ask if they have any job connections that match your skills. In most cases, the job search connection will be wide and at last, you will land on one vacancy.
10. Make application regularly
Never be tired of applying. Make sure that you keep on applying for the new jobs that are posted every day. Avoid mentioning that you have done ten applications so far.
When finding a Job, don’t waste time on applications that are complicated for a job you don’t know if you want. Don’t open positions that are not exactly what you want. Tap on them thinking that it may be an approach to get your foot in the entryway.