Customer Service Advisor Vacancy In Alexander Mann

Hiring Organization / Company: Alexander Mann
Basic Salary: To Be Discussed
Employement Type: Full-Time

Job Details:

Role: Customer Service Advisor

Location: Edinburgh

Start date: 23rd June

Rate of pay: £10.33 per hour

Working hours: 35 hours per week between 7am and 8pm on a shift rotation which includes working a Saturday between 9am and 2pm every 4 weeks.

Length of contract: Minimum 6 months with good opportunity to be extended


You will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable and inclusive bank.

This is an inbound Telephony role where your working day will involve helping customers to grow their business through assisting them with their enquiries and fulfilling their business banking needs in an efficient and effective manner. You will use your skills and knowledge to ensure each of our customers is provided with an excellent & empathetic customer experience.

The day to day banking needs that you will be supporting our customers with include queries relating to cheques, money transfers, balance enquiries, Internet Banking registrations and debit card queries.


- Excellent customer service skills

- Customer service background

- Computer literate

- Flexible and adaptable to change

- Ability to work as part of a team

- Ability to navigate around multiple systems


- Excellent induction training

- Competitive rate of pay/pay progression

- Gain experience and new skills

- Great insight into the banking sector

- Potential for extension

Successful candidates must go through vetting checks and must pass a CREDIT CHECK.

Job Type: Full-time

Salary: £10.33 per hour

Reference ID: 00143

Job Types: Full-time, Temporary

Salary: £10.33 per hour


  • Monday to Friday
  • Weekends

Job Location Information:
City: Edinburgh
State: Sct
Country: Gb
Location: Edinburgh
Job Listing No# : 280171

Sorry, this job is already expired or no longer available.

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